TrackRecord Comprehensive Support

The TrackRecord support team, based at our Northampton office, can provide administrative assistance with report uploading and action assignment if required.

• Focused team provides support and training via phone, email and fax
• Assistance with report uploading on behalf of Client
• Deliver action management assignment on behalf of Client
• Report on monthly trends analysis and recommendations
• Work to agreed SLA’s to deliver client expectations thus allowing the client to focus on core business.

Why make use of our comprehensive admin support team?

• Experienced staff
• Efficiency of processes
• Compliance awareness within the TrackRecord Support team
• Highlights any issues quickly and escalate to the relevant person
• Reduces Client workload
• Experience suggests that using our administrative support results in better compliance %ages
• Completely audited